We aim to be the voice of every candidate, with every engagement, everywhere.
Speed of Response, Transparency and an unrelating hunger for feedback to help everyone constantly Improve.
It's what we tell our clients makes the biggest impact on the candidate and client experience and we believe it's also what sets us apart as well.
When I first heard of the R.I. platform I knew instantly it was something that aligned with MAYDAY’s care factor ethos.
Since implementing RI I’ve seen our consultants elevate their conversations to the next level of candidate and client care.
They are conscious of the customer experience in every interaction and stage of the recruitment process and this has been reflected in high scores, increasing response rates and amazing testimonials – the data doesn’t lie!
We collect candidate and client feedback throughout the hiring process, differentiated by work-type and aligned to each individual consultant.
This allows you to identify which consultants might need help at a particular stage of the process and what specifically they need help with and how much help they require.
This allows you to not only improve the experience they provide to candidates, but their individual skills as well.
Additionally, we also provide you with the ability to impact and improve the relationships with your clients by providing you with an insight into how you represent them specifically on every job as well as how your candidates found the interview experience with the hiring managers after their interview.
Agencies use the detailed and in-depth data we provide to importantly help them generate new business.
One of our clients has achieved an ROI of 2,705% simply by using the feedback they received from one of their clients.