Feedback Officer

Essential Employment

Feedback Officer needed in Haringey, £17.54ph PAYE – Reference: RQ1274183

Job Title Description:

  • 1.To administrate customer & stakeholder feedback scheme (complaints, compliments, the WOW! awards, suggestions, member enquiries and ombudsman enquiries).
  • 2. To administrate Freedom of information, Data Protection and Information Management schemes and policies to achieve agreed service levels and legislative requirements.
  • 3. To investigate, respond to and resolve customer & stakeholder feedback, requests and/or enquiries.
  • 4. To assist in compiling and analysing performance information to help improve service delivery across the organisation.

This is a full time role on a temporary contract basis.

  

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

 

All our roles may be subject to pre-employment checks including references so please be prepared.

 

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

 

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

 

 

 

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