Founded in 2014, AskNicely is the Frontline Success platform pioneer, connecting the dots between employee experience, customer experience, and revenue growth for service businesses.
Our industry-leading mobile platform delivers personalized coaching and motivation for frontline workers powered by real-time customer feedback and eliminates the need for layers of middle management.
AskNicely services over 1,300 companies worldwide and has offices in the United States, New Zealand, and the Netherlands.
Thousands of businesses around the globe use AskNicely to improve their customer experience and drive customer retention, revenue expansion and referrals.
And we get awesome feedback from them – we're consistently ranked as a leading customer feedback software on G2 Crowd.
The platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth.
Just fill in a 6-minute survey and get a personalized benchmarking report.
Learn what leading service businesses are doing, how you compare, and what you can do to move up the leaderboard.
Measuring customer experience isn’t hard, but improving it is.
To win, you need your entire team focused and motivated to make every customer EXPERIENCE AWESOME.
It's not easy.
For people powered businesses, it means hundreds or thousands of frontline employees delivering their best, every day, for every customer.
AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone.
Now copy and paste that picture across your entire frontline workforce and see them smile, just like your customers will :)